Privacy Policy

To respond to inquiries and manage practice operations, we may collect:

• Inquiry & Contact Details: Name, email address, contact number, and information included in your messages.

• Intake & Service Information: Information shared during discussions, consultations, forms, or direct communications necessary to support your sessions safely and handle session logistics.

• Feedback & Reflections: Voluntary reflections, feedback or testimonials.

We process your personal data solely to support your care and manage practice operations.

• Session & Care Management: Respond to inquiries, communicate regarding sessions, workshops, or programs, tailor safe movement interventions, and handle session logistics.

• Maintain Practice Records: Maintain internal administrative, financial, and scheduling records required for professional practice operations.

• Improve Practice & Experience: Refine our practice and website experience. Sharing of voluntary reflections or testimonials only where explicit consent is provided.

• Secure Storage: We implement reasonable technical and organisational safeguards to protect your personal information against unauthorised access, loss, or misuse. Practice records are maintained using secure, professional platforms aligned with Singapore’s PDPA. However, no electronic transmission or storage method is 100% secure, and we continuously review our security practices.

• Data Retention: Information is retained only as long as necessary to fulfil care goals or satisfy legal and administrative requirements, after which it is securely deleted or anonymised.

• Data Breach Protocol: In the event of an unpreventable data breach that meets Singapore’s PDPA notification thresholds, we will notify affected individuals and the Personal Data Protection Commission (PDPC) as soon as practicable, within statutory timelines.

Your sessions and personal details are held in strict confidence. We do not sell, rent, or trade your personal data. Information will never be disclosed without your explicit consent, except in the following circumstances required by law or professional ethics:

• Where there is a clear, immediate risk of serious harm to yourself or others.

• Where disclosure is mandated by applicable laws or legal regulatory processes in Singapore.

You may contact us at any time via email to manage your personal data. Under Singapore's Personal Data Protection Act, you have the right to:

• Access & Correction: Request access to the personal data we hold about you, or request corrections to inaccurate or incomplete information.

• Withdrawal of Consent: Withdraw your consent for the continued use or sharing of your personal data for future communications or practice services.

• Data Deletion: Request the deletion or anonymisation of your personal data, subject to applicable legal, accounting, or professional record-keeping requirements.

This website and our associated channels may contain links to external third-party websites. Once you leave our platforms, this Privacy Policy no longer applies, and we are not responsible for the privacy practices, tracking technologies, or data protection policies of any external sites.

We may update this Privacy Policy periodically to reflect changes in our legal obligations, practices, or services. Any updates will be published on this page alongside a revised effective date. Continued engagement with our website, associated channels, content, practices, or services constitutes acceptance of the updated policy.

If you have any questions, feedback, or requests regarding this Privacy Policy or how your personal data is handled, please reach out via email at freya@themvtstory.com.